PrayTimes.org

Add-on: FAQ

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A brief list of '''frequently asked questions''' is provided below. Please feel free to [[contact|contact us]] if your question is not answered here.
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This is a brief list of frequently asked questions. Please feel free to [[contact|contact us]] if your question is not answered here.__NOTOC__
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==I am getting wrong times. What should I do?==
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*'''I am getting wrong times. What should I do?'''
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:: Check if the following four items are set correctly in the Options menu: Location, Time Zone, Daylight Saving, and Calculation Method. To figure out which item needs adjustment, see our [[Time Troubleshooting]] page.
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Check the following four items in the Options dialog box:
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*'''Why I can't hear the adhan sound?'''
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*'''Timezone''': Make sure your timezone is set correctly. A list of timezones can be found [http://en.wikipedia.org/wiki/List_of_time_zones here] and [http://www.timeanddate.com/worldclock/ here].
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:: Make sure the "Automatic adhan play" option is enabled in the Sound and Alerts Tab. For more details, see our [[Sound Troubleshooting]] page.
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*'''Daylight Saving''': By default, the daylight saving information is retrieved from your operating system. If it is not correct, set it manually in the [[General Tab]].
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*'''Location''': Make sure your location is set correctly. (Note: You can find the latitude/longitude for your location via [http://eqibla.com/ this page] and enter them manually.)
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*'''Calculation Method''': Choose a proper calculation method and/or adjust calculations parameters in the [[Calculations Tab]].
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<blockquote>'''[[Troubleshooting prayer times|Troubleshooting]]'''</blockquote>
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*'''None of the calculation mthods provided works for our area. Any idea?'''
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:: Check with a local Islamic center in your area to see what parameters they are using for calculating prayer time. You can then enter those parameters manually in the [[Calculations Tab]].
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==Why I can't hear the adhan sound?==
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*'''Does this add-on work when I am offline?'''
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:: Yes. Pray Times always displays correct prayer times even if there is no connection to the Internet. You need Internet connection only when you want to set a new location.
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*'''The Hijri date shown is not correct. Any solution?'''
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:: Hijri date is calculated using a local algorithm. However, you have an option to adjust it by +/-2 days in the [[Advanced Tab]].
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*'''How to uninstall the add-on?'''
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:: Like any other add-on, you simply need to go to the browser's Tools > Add-ons menu, select the target add-on, and press "Uninstall".
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Troubleshooting steps:
 
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* Check if [http://www.adobe.com/products/flashplayer/ Flash Player] is installed on your browser (you can use this [http://www.adobe.com/software/flash/about/ test page]).
 
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* Enable "automatic adhan play" option in [[Sound and Alerts Tab]].
 
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* Make sure you have selected a suitable mp3 file, say from [http://praytimes.org/audio/list/ this list].
 
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<blockquote>
 
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'''Note''': Flash Player is only able to play mp3 files whose sample rates are multiples of 11.025 KHz. All mp3 files in our [http://praytimes.org/audio/list/ adhan audio page] are compatible with Flash Player.
 
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</blockquote>
 
[[Category:Add-on]]
[[Category:Add-on]]
[[Category:Help]]
[[Category:Help]]

Latest revision as of 05:23, 10 September 2009

This is a brief list of frequently asked questions. Please feel free to contact us if your question is not answered here.

  • I am getting wrong times. What should I do?
Check if the following four items are set correctly in the Options menu: Location, Time Zone, Daylight Saving, and Calculation Method. To figure out which item needs adjustment, see our Time Troubleshooting page.
  • Why I can't hear the adhan sound?
Make sure the "Automatic adhan play" option is enabled in the Sound and Alerts Tab. For more details, see our Sound Troubleshooting page.
  • None of the calculation mthods provided works for our area. Any idea?
Check with a local Islamic center in your area to see what parameters they are using for calculating prayer time. You can then enter those parameters manually in the Calculations Tab.
  • Does this add-on work when I am offline?
Yes. Pray Times always displays correct prayer times even if there is no connection to the Internet. You need Internet connection only when you want to set a new location.
  • The Hijri date shown is not correct. Any solution?
Hijri date is calculated using a local algorithm. However, you have an option to adjust it by +/-2 days in the Advanced Tab.
  • How to uninstall the add-on?
Like any other add-on, you simply need to go to the browser's Tools > Add-ons menu, select the target add-on, and press "Uninstall".
Retrieved from "http://praytimes.org/wiki/Add-on:_FAQ"
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